A staged support lab following Nietz Ltd from on-premises Active Directory into Microsoft 365, Entra ID, Intune and Azure support fundamentals.
This section is built as a continuing business environment rather than isolated screenshots. Each phase adds support evidence that maps to helpdesk, service desk, MSP and Microsoft support work.
Domain controller, DNS, domain join, AD users, groups, file shares, permissions and Group Policy evidence.
Cloud users, licensing, Exchange Online, Outlook, Teams, SharePoint and OneDrive collaboration support.
Entra users, delegated roles, sign-in evidence, MFA support and planned Intune endpoint management.
Use the phase pages to see the labs in each support area. The main page stays short, while each phase page contains the detailed lab links and evidence summaries.
Core support evidence for AD, DNS, domain join, users, groups, file shares and Group Policy.
View Phase 1 LabsCloud administration and collaboration evidence across users, licensing, mail, Teams, SharePoint and OneDrive.
View Phase 2 LabsModern identity support evidence for delegated administration, sign-in review, MFA support and hybrid identity preparation.
View Phase 3 LabsPlanned Intune evidence for cloud-managed Windows devices, compliance, apps and update rings.
View Phase 4 PlanPlanned later-stage support evidence for Azure basics, governance, troubleshooting and service desk operations.
View Phase 5 PlanClean build labs are kept separate from incident write-ups. Troubleshooting tickets show symptoms, triage, root cause, validation and escalation notes.