Hands-on support evidence across Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID and endpoint administration.
The portfolio uses a simulated company environment, Nietz Ltd, to demonstrate practical skills for helpdesk, service desk, MSP and Microsoft support roles.
View Microsoft Infrastructure LabsThis site is built around practical support evidence rather than theory-only notes. The main project follows Nietz Ltd from an on-premises Active Directory foundation into Microsoft 365 collaboration, Entra identity, endpoint administration and support troubleshooting.
Active Directory, DNS, domain join, users, groups, file shares, Group Policy, Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive and Entra ID.
Open SectionService-desk style investigations showing symptoms, checks performed, root cause, resolution, validation and escalation judgement.
Open SectionGoogle Workspace administration evidence covering domain setup, users, groups, admin roles, security, Gmail, Drive, Calendar, Meet, reporting and compliance.
Open SectionPlanned Cisco/GNS3 networking track for VLANs, routing, DHCP, DNS, NAT, ACLs and troubleshooting scenarios that support the Microsoft lab environment.
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